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Kenya’s ICT Authority launched County ICT Roadmaps to improve service delivery. KICTANet monitored progress in 3 counties: Uasin Gishu, Kajiado, and Taita-Taveta. This report identifies areas where counties excel and need improvement, guiding future development. Challenges include legislation, budget, and political support. Partners like Huawei supported the 2019-2020 survey. They aim to expand it to all Kenyan counties.