The reality of Mobile Money interoperability is finally here

Totally agree with you Mr. Ali.

This is the one major reason why M-Pesa has not “scaled” and innovated
enough. The fact that we tend to believe that its competitive advantage is
gained from the fact that its not meant to be inter operable. And that is a
very wrong notion in the .com era.

IMHO Safaricom has lost out on a lot of opportunities from M-Pesa just by
being put into a square box in terms of not only scale, but scope of
innovation.

On Sat, Jan 20, 2018 at 7:12 AM, Ali Hussein via kictanet <
[email protected]> wrote:

> Listers
>
> Interesting development. The Telco sector with policy push from MOICT is
> finally testing interoperability of Mobile Money across Networks. This is a
> step in the right direction. This list has long advocated for this. It is
> gratifying to see that this is happening now. Kudos to MOICT and CS Mucheru
> for pushing this through. Kudos to the telcos for making it happen.
>
> I’m however curious as to the headline of the story:-
>
> Mobile Money deal spells doom to M-Pesa
>
>
> Interoperability may very well cement and increase M-Pesa’s dominance in
> the space. This battle is not going to be won on the promise of withdrawing
> and sending money. Increasingly people want convenience beyond cash-outs
> and peer to peer transfers. The players who will win are those who
> understand and execute the following:-
>
> 1. Super Focus on the customer
> 2. A one stop shop Virtual Bank – Payments, deposits, savings etc.
> 3. Brand Equity built on the principle that the customer ALWAYS comes
> first.
>
> My sense is that the interoperability ‘promise’ for laggard brands will go
> the way of the Number Porting Promise. There is no short cut to succeeding
> in business and serving your customer with excellence. For those expecting
> the government to help them vanquish their business rivals they have a long
> way to wait..
>
> The winner here is the customer. The price for the telcos and other mobile
> money service provider is that you now have a level playing field.. Sort
> of.. 🙂
>
>
> *Ali Hussein*
>
> *Principal*
>
> *Hussein & Associates*
>
>
>
> Tel: +254 713 601113
>
> Twitter: @AliHKassim
>
> Skype: abu-jomo
>
> LinkedIn: ke.linkedin.com/in/alihkassim
>
>
>
> 13th Floor , Delta Towers, Oracle Wing,
>
> Chiromo Road, Westlands,
>
> Nairobi, Kenya.
>
> Any information of a personal nature expressed in this email are purely
> mine and do not necessarily reflect the official positions of the
> organizations that I work with.
>
> _______________________________________________
> kictanet mailing list
> [email protected]
> lists.kictanet.or.ke/mailman/listinfo/kictanet
> Twitter: http://twitter.com/kictanet
> Facebook: www.facebook.com/KICTANet/
>
> Unsubscribe or change your options at lists.kictanet.or.ke/
> mailman/options/kictanet/ultimateprogramer%40gmail.com
>
> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people’s times and bandwidth,
> share knowledge, don’t flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>
>

KICTANet Admin information

Related Posts

Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.