Safaricom ‘Stealing’ From Mpesa Users Who Buy Airtime For Subscribers With Okoa Jahazi Debt –

Hello Barrack,

You have a point. But however, someone else’s bad habits shouldn’t be my
problem. Infact if its anyone’s problem Safaricom should own it.

Can you imagine walking into Carrefour and someone shoplifted an item and
your told you need to pay for it?

On Mon, Nov 19, 2018 at 9:35 AM Barrack Otieno via kictanet <
kictanet@lists.kictanet.or.ke> wrote:

> Hi Wangari,
>
> I have seen the story but i don’t see the problem here based on Safaricoms
> explanation. There are many people who take Okoa jahazi or Mshwari and
> throw away simcards hoping they can never be traced, it seems Safaricom is
> working overdrive to seal this loopholes. I guess this is an ethical issue
> that is double edged.
>
> Regards
>
> On Mon, 19 Nov 2018 09:28 WANGARI KABIRU via kictanet <
> kictanet@lists.kictanet.or.ke wrote:
>
>>
>> www.kahawatungu.com/2018/11/18/safaricom-stealing-mpesa-users-buy-airtime-subscribers-okoa-jahazi/
>>
>>
>> *A courteos response by the attendant to an aggrevated concerned client.
>>
>> Highlights how interlinked people are as FinTech becomes more entrenched.
>>
>> For a business, this is a relatively sure way to repayments. As the
>> client interactions/contacts also become by default payers. An extension of
>> SACCO system which makes it one of the safest lending models.
>>
>> How far might a customer be liable to the debts of the Supermarket they
>> shop at? How much information about the Supermarket’s debt profile would be
>> at any customers reach.
>>
>> Now that the favorite Mama Mboga is paid him mobile money also, then
>> millions of Kenyans would be caught up in this. Paying off her debts as
>> they just click twendelee… yes, yes, yes to the T&R.
>>
>> So who says that it is wrong, illegal? Or why?
>>
>> While in the sensation, most stones and spears may be thrown at the
>> service provider, it’s high time the consumer groups wear their hat as
>> neutrals for a sober guide.
>>
>> Kindly, might the Consumer lobby enlighten on this.
>>
>> *(Whether the case is true or not partly true or very true – it would
>> still be good to know whether this is a model to watch out for or even
>> borrow from).
>>
>> Blessed new week!
>>
>>
>> Be blessed.
>> Regards/Wangari
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> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people’s times and bandwidth,
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