Safaricom changes to home fibre ToS

Sidney, Listers, 
On this list, I recently pointed out an issue regarding Unfair Terms and Conditions in Contracts. This would seem to be the case here. In any case, how does a company wake up one morning and change terms of existing contract without any consultation. The judge, the jury all in one! Consultation is a legal requirement in this country. Furthermore, the Covid19 crisis is not over yet and this forces many professionals to work remotely. Throttling their speeds at this time is very insensitive especially for the most profitable company in East and Central Africa. Finally, the carrier is fibre and bandwidth shortage should not be an issue. 
John Kariuki. 

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On Wed, Feb 17, 2021 at 7:23, Anuradha Khoda via kictanet<kictanet@lists.kictanet.or.ke> wrote: _______________________________________________
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