Online Discussions: Regulation of Digital Hailing Services

I agree with you Beryl. These disruptions have also presented an
opportunity for us to fix the transport industry.

On data protection, we already have the laws and regulations will be in
place soon. I think NTSA should ask for proof of registration as data
processors from the hailing service providers instead of trying to regulate
how they manage data?

On Mon, Feb 17, 2020, 11:29 Beryl Aidi via kictanet <
kictanet@lists.kictanet.or.ke> wrote:

> Hi Liz
> Thanks for the opportunity.
> Sorry I am just catching up on this. I hope I’m not too late in adding a
> voice as I have seen some issues raised here that are of concerns to me.
>
> 1. Data protection issues
>
> – Regulations should take into consideration specific privacy
> issues related to how the personal information collected is handled and
> used by the whole service chain including drivers. I know of a case of a
> driver who started calling a client ( an older white woman working for an
> international organization) seeking friendship. It’s a case of indiscipline
> on one level but also a serious breach of terms of reference.
>
> – Why does NTSA, a government agency, want to have access to this
> data? This is causes problems with issues of privacy and surveillance,
> which is very problematic especially for individuals who may be at risk of
> government surveillance as human rights defenders for example.
>
> 2. Business issues
>
> – I agree, NTSA should focus on revamping the public transport
> system that is currently catastrophic. The public transportation system has
> taken away our human dignity with matatus operating in anarchy. And so
> private transportation at different levels provides alternatives for those
> who can afford it. I don’t think policies should stifle and narrow the
> options, instead they should restore law and order and ultimately enhance
> safety.
>
> – Which is why though disruptive as a business model, issues around
> workers’ rights (drivers) should be at the forefront; we operate in a
> global economy and the convenience of having an app that will work in a
> foreign country when you need it is important. So foreign companies can set
> up shop as long as the tax regime neither favor them at the expense of
> local companies nor stifle business.
>
>
> Best
>
> Beryl
>
> On Wed, Feb 12, 2020 at 3:00 PM Liz Orembo via kictanet <
> kictanet@lists.kictanet.or.ke> wrote:
>
>> Thank you all who contributed to these discussions.
>>
>> Looks like yesterday people went to Nyayo to celebrate Rais Moi. So we
>> will leave the discussion threads open for the rest of the week. Please
>> feel free to jump in.
>>
>> We will then collate all the views and submit to the NTSA before 17th.
>>
>> Asanteni.
>>
>> On Sat, Feb 8, 2020 at 2:13 AM Liz Orembo <lizorembo@gmail.com> wrote:
>>
>>> Good morning ladies and gentlemen,
>>>
>>> As promised, we are going to conduct online discussions on the Digital
>>> Hailing Services Regulations in the transport Sector.The discussions will
>>> be divided into 3 parts as per the document:
>>> 1. Licensing of the digital Hailing Service Operators
>>> 2. Licensing of Digital Hailing Service Vehicle
>>> 3. Licensing of Digital Hailing Service Driver
>>>
>>> *On Monday*, we will talk about the licensing of the Service Operators
>>> under part 1 of the regulations, and the regulations as a whole. Here are
>>> some of the questions we will seek to answer:
>>>
>>> a. Are the regulations necessary?
>>> b. Is NTSA the right/best body to regulate Digital Hailing Transport
>>> Services?
>>> c. What are the likely impacts in the transport industry, Information
>>> Society Sector and gig economy? etc
>>> d. Should multinationals be subjected to different licensing
>>> requirements?
>>>
>>>
>>> *On Tuesday* we will talk about the rules and responsibilities of car
>>> owners and drivers under part 2 and 3.
>>>
>>> Looking forward to lively discussions.
>>> Bon Weekend.
>>> —
>>>
>>> Best regards.
>>> Liz.
>>>
>>> PGP ID: 0x1F3488BF
>>>
>>
>>
>> —
>>
>> Best regards.
>> Liz.
>>
>> PGP ID: 0x1F3488BF
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>
>
> —
> Beryl
> ***********************************************
> Darkness cannot put out the Light. It can only make God brighter. —Author
> Unknown.
>
>
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
> for people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people’s times and bandwidth,
> share knowledge, don’t flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>

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