Data privacy.Time to Ammend Safaricom T&C

I have followed the thread and this sort of caught my attention “…kindly note that a line is only activated via airtime top ups only”. This is in response to someone who wanted to know why their line should be deactivated when they use it for mpesa and mshwari.

Transacting on both mpesa and mshwari is not exactly free. It is the same with bundles. They are not free but according to responses from safaricom on that tweet, these do not seem to count. Only airtime is considered necessary towards holding a sim card. @safaricom, mpoo? Semeni kitu!
Safaricom PLC on Twitter
“@KosgeiChelagat Hello, kindly note a line is only activated via airtime top ups only. ^BR”


Grace Githaiga

Twitter: @ggithaiga

Skype: gracegithaiga


…the most important office in a democracy is the citizen. So, you see, that’s what our democracy demands. It needs you!—-Barrack Obama.

From: kictanet <> on behalf of florence mwangangi via kictanet <>
Sent: 06 July 2020 12:29 PM
To: <>
Cc: florence mwangangi <>
Subject: Re: [kictanet] Data privacy.Time to Ammend Safaricom T&C

This worrying. A notification ought to be send to the subscriber, to make whatever amends!

On Mon, 6 Jul 2020, 11:58 David Indeje via kictanet, <<>> wrote:
Dear Listers,

Cc Safaricom members,

This is a complaint “Now @SafaricomPLC repossessed & sold my Kenyan line without informing me . The new owner , a lady , now has ALL my WhatsApp data & is even engaging my contacts + the private groups I am in . Asked her why she is doing ths & she immediately blocked me. 😫”

However, the telco says it can repossess your number without notifying you.
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