The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
Now that Kenya might go e-Voting this year (http://tinyurl.com/7dbctnl) why not support the researcher below as she figures out it it will work or not. walu.
Francis, Most of the issues you mention on customer service are only applicable with a certain level of account holder who we would refer to as your corporates who make up less than 1% of the accounts. The other 99% are mainly salary account holders who receive a single inflow once a month and spend...
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Hi Robert I agree WRT TCO…perhaps what I overlooked to mention is ROI – increased visibility of accounts and account holders, Business intelligence (tracking bad debts, defaulters, speedy loan approvals for HNW and customers that pay their loans on time, etc), reduced queuing time thanks to having proper systems in place that enable a teller...
Hi Francis, I will disagree with you in the issue of security as we all know that its not about where the data sits but how secure it is. Â Many a times a go to an ATM just to find a mini-statement sticking out of the printer slot which tells you that the issue...
Hi Robert, Approaches to the cloud have to be rather cautious…especially in the financial sector and other sectors that handle personal info. Some organisations will opt to have a hybrid crowd where they have their private cloud (with Temenos, HR systems, etc – sensitive stuff) and perhaps farm out to a public cloud apps like...
Bugging issues as yet : inline posting gets stripped, dealing with old emails, associating user identities with mailing list names so users can post as themselves...
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