M-Pesa has grown from an option to literally being a must-have
financial service for millions of Kenyans. It has also become
integrated in the lifestyles of Kenyans in terms of paying for
anything, ranging from groceries to school fees and even bribes.
With over 25 million mobile money subscribers, the platform’s
going down translates into the economy slowing down.
The regulator must require additional and external information
security checks to provide assurance that the potential risks and
threats have been identified and mitigated.
The regulator should also demand that Safaricom facilitate
business continuity for its subscribers rather than telling them to be
patient until services are restored.
It would be interesting to know what is in the mind of listers.