Discussions on topical ICT issues


Platform objective

To improve the effectiveness of ICT policy and regulatory processes by expanding support for ICT initiatives, providing support for member’s actions and audience for member’s ideas.

Let’s not be too critical. While I accept that hi-availability is a standard practice that must be upheld, we all experience outages wherever we work and are responsible. Let’s not
Kanini I’m with you on this. I love this service. And I honestly don’t mind that convenience fee..if only it works.. 🙂 UX is basically non existent. Ali Hussein Hussein
I like eCitizen I do (or rather the concept). But my interactions with the platfrom always leave me with a bitter taste. It returns an error message quite often. Of
James You raise a very critical issue about critical government services. I’m curious. Since Lilian from ICT has responded to Victor maybe she can come back to us after consulting
This is serious.   eCitizen is one of our few celebrated and widely cited government success stories.  It is unbelievable that it is down. Particularly when my understanding is that it
Listers, Barack, I wonder whether those servers are here or out there. And if out there, two critical questions arise: 1. What is the SLA agreement, and especially when it
Teacher Karis, Maybe the servers are in another time zone, give them a few hours they will be opened. Regards On 15 Jan 2018 17:02, “Kelvin Kariuki via kictanet”
Dear Victor, I have passed your concern to our Applications Team.They will get in touch with you. regards, Lilian On Mon, Jan 15, 2018 at 6:01 AM, Kelvin Kariuki via
Hi Listers, Anyone noticed that the ecitizen portal is down. I’m not sure how frequently this happens but what’s the acceptable downtime for such a critical service. Or should we
Rad I’m sure Citibank, a reputable global bank wouldn’t just plonk figures like that. 🙂 It’s instructive to note that Citi has a highly coveted Private Banking Service here in
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