kictanet

KeNIC’s OFFICIAL COMMUNICATION ON .KE DOMAINS SERVICE DISRUPTION EXPERIENCED ON FRIDAY 19TH JANUARY 2018

Thanks Elly,

Please share back the pertinent lessons Kenic learnt from this episode
going forward, particularly:-

1. It’s impact assessment on the .KE space, especially economically/
Technical goodwill.
2. Elevation as a critical national security infrastructure
3. Mitigation measures and DR preparedness
4. Critical system upgrade/Change management process/Third party system
handling policy..

Let’s set up this Registry as a world class shining example..

Harry

On 20 Jan 2018 21:41, “Senior System Administrator” <snrsysadmin@kenic.or.ke>
wrote:

> Hi Harry,
>
> 1) The upgrade was by the developer on his software and it was done in the
> last quarter of last year.
> 2) KeNIC technical team was working with the developer to get real cause
> and restore services before communication. As you acknowledge, .KE is a key
> resource and its restoration in case of a down time is key and needs to be
> followed by an authentic communique.
> 3) KeNIC has a recovery fall back in case of a disaster. This case was
> peculiar because we were protecting client’s transactions in the process of
> service restoration.
> 4) First and most important aspect is done – service restoration.
> Assessment comes after.
>
> Thank you.
>
>
> Kind Regards,
> ……………………………………………
>
> Elly Kadenyo
> Senior System Administrator
> snrsysadmin@kenic.or.ke
> +254 0720062293
>
> ——————————
> *From: *”Harry Delano” <harry26001@gmail.com>
> *To: *”KICTAnet ICT Policy Discussions” <


KICTANet Admin information

Related Posts

Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.